Privacy policy



The purpose of this Privacy Statement is to inform you about the types of personal information Coldfront Labs Inc. (as follows, “Coldfront Labs”, “we” or “us”) collects, uses and discloses. It explains how we use and disclose that information, the choices you have regarding such use and disclosure and how you may correct that information.

We are proud to demonstrate our commitment to your privacy by complying with the laws and regulations under applicable privacy laws in Canada, including the Personal Information Protection and Electronic Documents Act.

We will treat personal information in a manner consistent with the version of the Privacy Statement under which it was collected and our Privacy Policy, unless we have your consent to treat it differently.

This Privacy Statement applies to any personal information we collect or receive about you, from any source, including through our websites, Dropfort, and other platforms we administer. We encourage you to read this Privacy Statement before providing us with any personal information. By providing us with any personal information or using any of our websites, you are signifying that you agree with all of the terms of this Privacy Statement, so please do not do so if you disagree with any part of this Privacy Statement.

Collection of Personal Information

What data is collected and how is data collected?

  1. To use authenticated services of our websites and platforms, your name, username, and email addresses will be collected, and you will be collected from you directly.

  2. Your IP address and user agent information are collected indirectly for logging purposes.

  3. When you contact-us, your personal information may be collected from you directly.

  4. Other information that may be deemable personal information may be collected for specific use by that website or platform. The website or platform collecting it will do so directly.

Use of Personal Information

How is your personal information used?

  1. Personal information may be used to contact you, if you have given us permission, requested to be contacted, or have contacted us.

  2. Otherwise, your personal information is used to identify you for authentication purposes.

  3. Or, is used by the functionality of the platform you provided your personal information to.

Where is your personal information stored?

  1. Generally, personal information is stored on servers within Canada, and usually within Ontario.

  2. In certain cases, as we leverage integration with third-party applications, a minimal amount of personal information may be stored on Mailchimp, Google Drive, and Google Analytics.

Disclosure of Personal Information

When is personal information disclosed?

  1. Generally, we do not disclose your personal information, and where we do, we will identify to whom and for what purposes the disclosure will be made, and will obtain your consent to such disclosure. In any case, we only disclose your personal information as permitted or required by law.

Openness, Access and Security

How to access your personal information?

  1. Most personal information is available via your account’s profile in the  given platform.

  2. For any other requests, please contact our privacy officer at

Who to contact with questions, concerns or complaints regarding your privacy, personal information, or this privacy statement?

  1. Please contact our privacy officer at:
    Privacy Officer
    Unit 25 - 767 Silver Seven Road
    Ottawa, Ontario

How is personal information protected and who has access?

  1. Personal information is only accessible by authorized and authenticated employees of Coldfront Labs.

  2. Data is protected via transport encryption (TLS) or other secure encryption mechanisms.

Privacy Statement Updates

How is the privacy statement updated?

  1. Coldfront Labs reserves the right to make changes in this Privacy Statement.

  2. Changes will take effect immediately upon posting. For your convenience, the last revised date of the current Privacy Statement will be posted at the top of this page.

  3. By continuing to interact with us following such changes, including by using our websites and platforms, you will be deemed to have agreed to such changes.

  4. If you do not agree with the terms of this Privacy Statement, please do not continue using our platforms.

Governing Law

This Privacy Statement is governed by, and interpreted and enforced in accordance with, the laws in force in the Province of Ontario and the federal laws of Canada (excluding any conflict of laws, rule or principle which might refer such interpretation to the laws of another jurisdiction).